Communication in the Workplace

    In any job, there are three groups of people who need to communicate. They include bosses, employees and customers. Bosses need to communicate with their employees so that the employees can get the job done. Employees need to communicate with both the boss and the customer to know what to do on the job. The customer needs to communicate with both the boss and the employee to say what he or she needs. In order for a job to be done successfully, lots of clear communication is important.

A boss can use his tone to help communicate with his staff. The tone should be firm, but kind. The boss should also speak with confidence. Communicate with one person at a time to keep the conversation clear and direct. Sometimes they talk face-to-face and sometimes a boss will communicate with his workers through phones by calling or texting. Bosses need to talk to their employees so their employees know what to do.

The boss talks with the workers and the workers talk back to the boss. The boss pays the employee money and tells the employee what the job is. For example, when an employee works in the snow removal business, the boss tells them to go shovel someone’s property and after they are done with their job they go back to the shop and go home. The worker goes back to work the next day and shovels more snow. They go back to the shop again and keep on doing it until they are done, and the boss pays them money and they can go home.

The employees talk with each other and they do their work with each other. Employee communication is important for the business to be successful. Without good communication, the business might shut down. Talk with the boss and see what you can do. When you greet your boss in the morning, a great morning is a great way to start the day. When you work together with your co-workers you get done faster and more correctly. Employees and employers are like a team. Just like you say “thank you” when someone helps you. Employees can say “thank you” to their employers when they get assistance and when they get the project done.

The customers communicate with the workers and they can talk with the customers too. The customers say thank you to the workers and everyone does it again the next day over and over again. In a service job, the customers call the workers to come and do the job. In healthcare, the customers call for help. In lots of different jobs, the customer is the one who makes the decision about what they want or what they need.

Communication happens in the workplace. The boss has to communicate with his or her workers everyday so they can get ready for work. The workers have to communicate with both the boss and their customers. Sometimes the customer even has to communicate with the boss if the job doesn’t go well. Communication at work is very important.